return policy
Last updated: September 27, 2024
​
Thank you for choosing The Voicepreneur for your services and classes. We strive to provide the best experience possible, but we understand that there may be situations where refunds or cancellations are necessary. Please review our policy below.
​
1. Refund Policy
We offer refunds under special circumstances that are discussed and agreed upon with the client.
-
Services and Classes:
-
Refunds will only be considered under special circumstances after a discussion with our team.
-
No refunds will be issued for no-shows or same-day cancellations.
-
If you have any concerns or would like to discuss a refund, please contact us at support@thevoicepreneur.com
​
2. Cancellation Policy
-
Subscription Services:
-
You may cancel your subscription after completing the allotted time for your chosen tier (3, 6, or 12 months).
-
To request a cancellation, please contact us at support@thevoicepreneur.com.
-
Cancellations will be processed after a discussion with our team.
-
-
Single-Session Services:
-
If you need to cancel or reschedule a single session, please provide at least 24 hours' notice.
-
No refunds will be issued for cancellations made within 24 hours of the scheduled session time.
-
To reschedule a session, please email us at support@thevoicepreneur.com.
-
​
3. How to Request a Refund or Cancellation
To request a refund or cancel a service, please contact us at:
-
Email: support@thevoicepreneur.com
We aim to respond to all requests within 2 business days. Please include your name, order number, and reason for your request in your message.
​
4. Additional Information
Refunds will be issued to the original payment method used at the time of purchase, if applicable. Processing times may vary depending on your payment provider.
For any questions or concerns, please don’t hesitate to reach out to our support team at support@thevoicepreneur.com.
​
​